I cannot sign in
Check the confirmation email first, then reset your password. Too many attempts locks the account for a while.
• New account — you must click the link in the confirmation email before you can sign in. Check your spam folder.
• Forgotten password — use the reset link on the sign-in page.
• Locked out — after several failed attempts the account locks for a short time, or you can unlock it from the email we send.
If none of that works, ask here and a person will help.
Still not sure? Ask it in the chat in the corner — no account needed, and a person answers whatever the assistant can't.
Can I try it before paying?
Yes — sign up, create your company, and start the free trial from the pricing page.
How do I add a customer or a supplier?
Chart of accounts → New account → Type: Party, then say whether they are a customer, a supplier or both.
How do I add another company?
Create it from the companies list — each company keeps its own separate books.
How do I add a staff member and control what they can see?
Settings → Staff. Add the person, then switch on only the areas they need.