Why can I not edit or delete a posted voucher?
Posted entries are permanent by design. Correct them by reversing and re-posting.
Once a voucher is posted it becomes part of the audit trail, so it is never edited or silently deleted — that is what makes the books trustworthy.
To correct a mistake, reverse the original and post a fresh, correct one. The reversal stays visible, so anyone reviewing the books can see what happened and when.
If the voucher has other records attached to it (a bill against a delivery, for example), remove those first — the app will tell you which ones.
Still not sure? Ask it in the chat in the corner — no account needed, and a person answers whatever the assistant can't.
How do I add freight, duty and clearing charges to imported stock?
Open the purchase bill, choose Extra costs, and attach each cost bill as it arrives. Imports lists every bill still waiting for its costs.
How do I record a payment I received or made?
Payments → New payment: pick the party, pick the cash or bank account, enter the amount.
How do I return goods to a supplier?
Purchase returns are raised against what you actually bought from that supplier and still hold.
What does a purchase order do?
A purchase order records what you have ordered. Nothing posts until you enter the bill.