How do I return goods to a supplier?
Purchase returns are raised against what you actually bought from that supplier and still hold.
Open Purchase returns and start a new return against the supplier.
You can only return items you actually bought from that supplier and still have in stock — the app checks this so a return can never create stock or a balance that never existed.
Saving the return reduces stock and reduces what you owe the supplier, in one step.
Still not sure? Ask it in the chat in the corner — no account needed, and a person answers whatever the assistant can't.
How do I add freight, duty and clearing charges to imported stock?
Open the purchase bill, choose Extra costs, and attach each cost bill as it arrives. Imports lists every bill still waiting for its costs.
How do I record a payment I received or made?
Payments → New payment: pick the party, pick the cash or bank account, enter the amount.
What does a purchase order do?
A purchase order records what you have ordered. Nothing posts until you enter the bill.
What is the difference between a quotation, a challan and an invoice?
A quotation is a price offer, a challan is a delivery, an invoice is the sale that posts to the books.