Where do I change my company name, address or logo?
Company profile, under Settings. Owner only. What you put there is what prints on your documents.
Company profile holds who this company is: the trading name and legal name, registration and tax numbers, phone, email, website, address, and your logo.
This is what appears on the documents your customers see — invoices, quotations, delivery challans — so it is worth getting right once, early.
Only the account owner can change it. Staff cannot, however much other access they have.
To change the logo, upload a new one; there is also a remove option if you would rather have none. Everything else is a normal form — edit and save.
Currency, date format and other working preferences are a different screen: Preferences.
Still not sure? Ask it in the chat in the corner — no account needed, and a person answers whatever the assistant can't.
How do I add a staff member and control what they can see?
Settings → Staff. Add the person, then switch on only the areas they need.
How do I bring my old books in from Tally, QuickBooks or a spreadsheet?
Data import, in two steps: first your people and items, then where you stand today. Owner only, and undoable.
How do I change my currency, date format or decimals?
Settings → Preferences. It applies everywhere in the app immediately.
Why was I signed out when someone else signed in?
One account can only be signed in on one device at a time.