Why was I signed out when someone else signed in?
One account can only be signed in on one device at a time.
An account can be active on one device at a time. When the same account signs in somewhere else, the earlier session ends — this stops one login being shared around a team.
If this keeps happening, the account is probably being shared. Add the other person as their own staff member instead, so each has their own login and their own access.
You can see recent sign-ins under Settings → Login sessions.
Still not sure? Ask it in the chat in the corner — no account needed, and a person answers whatever the assistant can't.
How do I add a staff member and control what they can see?
Settings → Staff. Add the person, then switch on only the areas they need.
How do I bring my old books in from Tally, QuickBooks or a spreadsheet?
Data import, in two steps: first your people and items, then where you stand today. Owner only, and undoable.
How do I change my currency, date format or decimals?
Settings → Preferences. It applies everywhere in the app immediately.
Where do I change my company name, address or logo?
Company profile, under Settings. Owner only. What you put there is what prints on your documents.